Returns & Exchanges

At Something Went Wrong, we believe your shopping experience should be error-free, which is why we offer a 30-day hassle-free return policy for all items in their original condition. Whether the fit wasn't right or you simply changed your mind, we are here to help you fix the situation quickly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided in your confirmation email to ensure tracked delivery.

• 3.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the return slip is included inside the box.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect the goods, your refund will be processed within 5-7 business days.